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KNOXVILLE, Tenn., April 10, 2013 – Shelton Group, the nation’s leading marketing communications firm entirely focused in the sustainability and energy efficiency sectors, announced today that its latest Utility Pulse study shows that 43 percent of customers are less than satisfied with their electric utility, and almost one-quarter say there is nothing their utility could do to earn a perfect customer satisfaction score. “Customers have unrealistic expectations when it comes to utilities, so utilities ha...... continue reading
From: Distributed Energy Topics: Utility
WASHINGTON, November 6, 2012 – As part of federal efforts to provide necessary support to those affected by Hurricane Sandy, Agriculture Secretary Tom Vilsack today announced that power and water services have been restored to more than 130,000 rural customers on USDA-financed systems in nine states. “USDA Rural Development has been working closely with electric cooperatives, utilities and operators of rural water systems to restore these critical services as quickly as possible,” Vilsack said. “We will ...... continue reading
From: Distributed Energy Topics: Utility
WASHINGTON (November 1, 2012) — Though Pepco finished its power restorations last night, the utility company’s storm response efforts are still far from over. Pepco crews are now redeploying to the Northeast to join with other utility crews from across the U.S. and Canada as part of the industry’s Mutual Assistance Program, the national effort to restore power to those still without, which transcends state lines and service areas. “We are in the midst of a great American story,” said EEI President Tom Ku...... continue reading
From: Distributed Energy Topics: Backup, Utility
WASHINGTON (October 31, 2012) — An army of more than 53,000 utility workers from around the country, and as far away as Canada, California and Washington state, is joining forces to begin the arduous task of restoring electricity to millions of Americans whose power was interrupted by Hurricane Sandy’s massive wake. “Despite the challenges, we are seeing a truly American story unfold in front of our eyes,” said Tom Kuhn, President of Edison Electric Institute (EEI). “President Obama is helping millions o...... continue reading
From: Distributed Energy Topics: Utility
By David Engle
It's not your textbook model for launching a grid-wide distributed generation (DG) strategy, but in the summer of 2002, Detroit Edison "sort of stumbled into" onsite power, as engineer Richard Seguin recalls. Sweltering days and muggy nights were keeping air conditioners at full blast and stretching circuits beyond capacity. Outages began hitting on consecutive days. Seguin and his colleague in energy resource planning, Haukur "Hawk" Asgeirsson, and other Edison engineers realized they needed a major so...... continue reading
From: Distributed Energy Topics: Power Supply, Utility
By Penelope B Grenoble
Chicago, IL–based Equity Office is the nation's largest owner and manager of office buildings with more than 721 properties and 124.4 million ft.2 of office space in 19 states. It therefore was no small decision when the company committed to a program of distributed generation (DG). Through its wholly owned subsidiary, On-site Energy Providers LLP, Equity Office currently has 12 buildings with onsite power plants installed or in progress and another eight buildings targeted. The company's eventual goal ...... continue reading
From: Distributed Energy Topics: Power Systems, Utility